FAQ

We, at Enduristan, engineer and manufacture first-class motorcycle luggage. For us, off-road travelling and adventure touring have been a fixed part of our lives for years and all our developments are based on this rich pool of experience. So all of our products are absolutly 100% ready for off-road use.

All our tank bags, saddle bags, pack sacks, rucksacks, pannier toppers, etc. are 100% water, mud, sand and dust proof. You don't need any inner bags or rain covers at all.

You can see our products live at one of our dealers or at an event where we are present.

You can buy directly from us via this webshop or you can buy our products via one of our dealers. You can find all our dealers here.

You can pay with the most credit cards directly during the checkout. Addtionally you can also use Apple pay or Google pay.

Unfortunately it can happen that from time to time a product is not available in our web shop. However, this will be indicated directly at the product. All products that you can actually buy in the web shop are also available in our warehouse (technical errors excepted).

We deliver exclusivly from the UK to the UK. For orders to other countries, we ask you to contact our distributors in the respective country.

We usually ship your order the following working day. You will receive a shipping confirmation with the tracking number as soon as we ship the package.

We ship your order usually with EVRI48 tracked. In rare cases and if the dimensions or weight of the parcel exceeds a certain size, we use Parcelforce. In any way you will receive the tracking number.

If your package has not arrived within 5 working days after dispatch, please contact us, stating your order number. We will initiate an investigation and find a solution with you.

The delivery costs are £ 4.95 per order. From a goods value of £ 100 we will send your order free of charge.

5 YEARS WARRANTY

Enduristan engineers and distributes first-class motorcycle luggage. For us, off road travelling has been a fixed part of our lives for years. All our new developments are based on this rich pool of experience. The results are products with high functionality, innovative details and best quality - exactly as they are needed for a ride through Enduristan. We trust in this quality and that‘s why all our products come with a 5 year warranty.

Please contact your seller (online or your local dealer) with your invoice, who will then get in touch with us. If you bought the product directly from us at www.enduristan.co.uk, please contact us, stating the order number, a description of the damage and one or more meaningful pictures.

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Our newsletter keeps you updated with our latest products and informs you about any news from Enduristan.

No! Privacy is also important for us. We only use your informations for sending you our newsletter who will be sent from our newsletter tool (Mailchimp). We don't give your data to other third parties.

If you don't want to receive or newsletter anymore you can just click on the link "unsubscribe" at the bottom of any newsletter from us.

If you have purchased a Hurricane 15 or Hurricane 25 and would like to order the corresponding patch, you can do so here.